Frequently Asked Questions

General Information

Where is your shop? What are your hours?

Location

The Sewing Club is located at 1722 Lillian Road in Fairfield, Victoria, BC, Canada.

There is plenty of free, non-residential parking along Lillian Road, and bike racks on the corner of Lillian & Fairfield.

 

Store Hours

EVERYDAY  11am - 5pm

    Contact Us

    The Sewing Club does not have a phone number.

    If you have any questions, reach out using this form or send us a message over Instagram.

    Is your shop wheelchair accessible?

    Yes, The Sewing Club is wheelchair accessible.

    Pattern Printing

    Can you print sewing patterns? How much does it cost?

    Yes!!

    The Sewing Club prints large format files, including sewing patterns.

    You can either purchase one of the PDF patterns we have in stock (see them here) or upload your files for us to print using this form.

    • Patterns should be A0 size. When you purchase a pattern, look for the file with "Copy Shop" or"A0" in the title.
    • Cost is $8 per A0 page.

    Workshops

    The workshop I want is sold out! How do I join the waitlist?

    Please use this form to join a waitlist for a workshop that is sold out. We will reach out if a spot becomes available.

    When will you add more workshops? How can I find out when they're live?

    We add workshops approximately a month in advance. We recommend signing up for our email list HERE to be notified when new workshops open.

    If the workshop you want to join is sold out, please add yourself to the waitlist here.

    How do I cancel my spot in a workshop?

    If you can no longer make the workshop you signed up for, please reach out using the contact form below.

    Our cancellation policy is posted on each workshop, on this page, and is emailed out a few days before the workshop starts. Being a small business, we adhere to it strictly. Thanks for understanding ❤️

    The Sewing Club Workshop Cancellation Policy

    This policy is effective for purchases made on or after April 8th, 2024. 

    A note for the leather coin purse workshop:  If you choose to add embossing, please note that the cost of the kit ($90) is final sale, but you can pick it up from the shop to make at home if you cancel your workshop spot.

    Our workshops are held in small groups and usually sell out far in advance. It can be very difficult to fill a cancelled spot on short notice. In order to ensure we can continue offering small group sewing workshops, the following cancellation policy applies to all workshop purchases. 

    We understand people get sick, child care cancels, and other emergencies come up. We ask that you please read this policy before booking a workshop, and understand that we must adhere to it. Please be understanding of our limitations as a small, independently run business, and don't ask us to make an exception to our policy.

    If you can provide over 48 hours notice:

    If you need to cancel your spot and are able to give over 48 hours' notice, you will receive a digital store credit that can be used for a future workshop, to shop online, or to shop in person. Store credits never expire, and must be issued to the email used to book the workshop.

    To cancel, contact us.

    If you cancel within 48 hours of the start time:

    It is very difficult for us to fill workshop spots on short notice. If you cancel within 48 hours or do not show for the workshop, you are not eligible for a store credit, and you are not able to pick up workshop materials.

    If you are able to find someone to take your place in the workshop, contact us and we can try to arrange that they take your place. This is not guaranteed, especially if they require any custom pattern adjustments.

    To cancel, contact us.

    Arriving Late

    If you arrive one hour (60 minutes) or more after the scheduled workshop time, that will be considered a no-show, and you will not be able to join the workshop, receive a store credit, or a refund.

    Multi-Day Workshops

    Partial refunds are not available if you can't finish your workshop. If you can't attend the remaining workshop dates, contact us and we can arrange for you to finish the project during a co-working session or take it home.

    Agreeing to this Policy

    When you sign up for a workshop, there is a checkbox to acknowledge that you understand and agree to this policy that you are required to select in order to sign up for the workshop. By checking this box and signing up for the workshop, you are agreeing to this policy.

     

    Are your workshops size inclusive?

    Yes! We use designs from independent designers for our workshops, and one of the main criteria we look for is size-inclusive sizing.

    In the event that your measurements fall above or below the size chart for the pattern, we will grade it to accommodate at no extra cost. We're also able to make adjustments to the pattern, for example wider straps to cover a bra, during the workshop.

    If you have any questions about the pattern we're using, please reach out using the contact form below.

    Do you offer kids classes?

    We do not offer kids classes at this time; all of our classes are designed for adults 16+.

    Our friends at The Makehouse offer a variety of kids classes and camps, so we recommend checking them out!

    Services

    Do you offer alterations or custom sewing services?

    No, we do not offer alterations or take on custom sewing services.

    Please check out Gar Fong Tailors at 1002 N Park St Unit 3, Victoria, BC.

    Can I book a private group?

    We love private groups! We can accommodate up to 6 adults (16+).

    Please use the form below to inquire about private group workshops. We will get back to you with potential dates, some potential projects, and a cost estimate.

    At this time we aren't offering private lessons for individuals, and private group bookings are only available for adult students.

    Do you accept donations of used sewing supplies or fabric?

    We do not accept donations or re-sell used sewing supplies or fabric.

    Please donate them to SUPPLY or The Green Thimble - both local businesses that will happily accept donations!

    Contact Us

    The Sewing Club does not have a phone number, so please use the form below to contact us. Please ensure you're read through the FAQ above before reaching out.

    This email is monitored from Tuesday - Friday between 11am - 5pm. 

     

    Contact form